Towing is an intriguingly complex industry. Towing companies tend to get a bad rap, often due to insufficient information about the industry. At its heart, towing is a profession that's diverse and dynamic.

Here are a few of the most common myths about towing companies debunked. 

Tow Trucks Take A Long Time To Arrive

Waiting for a tow truck feels like an eternity when stranded by the roadside. No question that towing companies have a reputation for taking forever to arrive.

The fact is, your wait time will depend entirely on the conditions surrounding your breakdown. Factors like traffic, weather, and how far away the closest available tow truck and driver are determine how fast you'll get picked up.

Most tow companies understand they're dealing with an emergency and strive to send help as quickly as possible.

Towing Companies Only Provide Towing Services

Contrary to popular belief, towing companies provide many services besides towing. Towing companies also specialise in roadside assistance services that include:

• Battery boosting/jump-starting

• Fuel delivery

• Flat tire changes or repairs

• Vehicle lockout services

When hiring a towing company, ask if they offer additional services.

Towing Damages Your Vehicle

The truth is that most towing companies use vehicles and equipment designed for safe towing, even over long distances. 

Most tow-truck companies also own flatbed trailers that allow them to load vehicles onto their trailer instead of dragging vehicles. And no matter what you drive, hooks and mechanisms are available to fasten your vehicle for safe transport.

Likewise, knowing how to tow your vehicle safely is part of the job description for drivers who work at reputable towing companies. 

Towing Companies Don't Service Rural Areas

Towing companies don't service rural areas is an assumption as towing companies can also travel to remote locations. 

The public mistakenly assumes towing companies only work in the city, but they can travel anywhere. The only potential drawback with rural area services is that it may take longer for the tow company to arrive because of the remote site. 

But no matter where you are, rest assured that help will come eventually.

Towing Companies Won't Tow Late At Night

Most towing companies are available 24/7. The company will come to tow your vehicle as long as it is safe for them to do so. A company will not tow you late at night in case of safety concerns, such as bad weather.

Some companies may also offer limited service during very late hours. But every company has its own set of guidelines and policies. Check with your chosen towing company about any late-night service policies to avoid inconvenience.

Contrary to popular opinion, many tow truck companies are very professional in their service. In the end, towing companies are looking out for your best interests, regardless of the bad apples in the bunch. Give tow truck companies a chance before making any judgments against them. As a customer, you can also ask the right questions and clarify certain aspects of the agreement beforehand.

For more information, contact a towing company near you.

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